Liquid Type Publishing Services logo

Privacy Policy

Effective date: 24 November 2025

Liquid Type Publishing Services (‘we’, ‘us’, ‘our’) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, particularly in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) applicable in South Africa. By using our website or providing your personal information, you consent to the terms outlined in this Privacy Policy.

If you use our services, i.e., accept one of our quotes, you can read about how we will handle your data on our Terms of Service page.

Information we collect

We collect personal information you voluntarily provide when you request a quote or additional information. This may include:

  • your name
  • your email address
  • your phone number, and
  • any other information you choose to share.

Purpose of data collection

We only collect your personal information for the following purposes:

  • providing you with quotes and information regarding our services
  • keeping records of quotes and general correspondence, and
  • notifying you if we are unable to provide the requested services.

How and when we share your personal information

We will not:

  • add you to any mailing lists, unless you explicitly ask us to or voluntarily subscribe to any marketing communications, and
  • share your personal details with third-party providers for marketing purposes.

We will only share your information with relevant authorities as required by law.

Sensitive information

If you provide sensitive information, such as manuscripts or artwork, we will:

  • use this information solely for the quoting process
  • not share it with third parties unless you explicitly request us to obtain quotes from suppliers on your behalf, and
  • treat all sensitive information with the utmost confidentiality.

Cookies and trackers

We do not track users of our website and do not use cookies or any tracking technologies.

Updating your personal information

You can request to change or update any personal information we have on file.

Data security

We take all reasonable technical and organisational measures to safeguard your personal information from unauthorised access, loss, or destruction.

Data retention and deletion

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and for record-keeping.

You can request the destruction of all communications and materials related to you that you have sent us, and we will promptly delete these upon your request.

Your rights

You have rights under POPIA, including:

  • the right to request access to your personal information, and
  • the right to request correction of any inaccurate personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website.

Contact us

If you have any questions or concerns about this Privacy Policy, please email us at liquidtypeproduction@gmail.com.